https://helpforum.sky.com/t5/Account-Billing/Additional-puck-ordered-not-required/m-p/4840753#M237986 I've ordered too many pucks how do I grt one returned? It wasn't clear how many I needed it just said 1 x for each tv I didnt realise you got 1x to start with Tue, 03 Dec 2024 17:22:30 GMT Rosey4 2024-12-03T17:22:30Z https://helpforum.sky.com/t5/Account-Billing/Additional-puck-ordered-not-required/m-p/4840753#M237986 I've ordered too many pucks how do I grt one returned? It wasn't clear how many I needed it just said 1 x for each tv I didnt realise you got 1x to start with Tue, 03 Dec 2024 17:22:30 GMT https://helpforum.sky.com/t5/Account-Billing/Additional-puck-ordered-not-required/m-p/4840753#M237986 Rosey4 2024-12-03T17:22:30Z https://helpforum.sky.com/t5/Account-Billing/Additional-puck-ordered-not-required/m-p/4884981#M243039 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4268818">@Rosey4</a>&nbsp;</P><P>&nbsp;</P><P>If you can either call Sky directly, or go onto the live chat they will sort this out for you.&nbsp;<BR /><BR /></P><P>They will send you out pre paid packaging to return the Puk. After the Puk is received back your account &amp; billing will be updated accordingly.&nbsp;<BR /><BR /></P><P>&nbsp;</P> Fri, 17 Jan 2025 22:32:32 GMT https://helpforum.sky.com/t5/Account-Billing/Additional-puck-ordered-not-required/m-p/4884981#M243039 Callum282 2025-01-17T22:32:32Z