topic Re: Letter in Account & Billing

Letter

Codiegoddard — Mon, 02 Dec 2024 12:41:42 GMT

I've had a letter about notice of sums in arrears, but I'm all paid up . I'm confused

PandJ2020 — Mon, 02 Dec 2024 12:45:25 GMT

We're other customers here so can't see your account. Any clues anywhere?

caesarome — Mon, 02 Dec 2024 13:13:58 GMT

Does your billing show that nothing is outstanding here:

If so then you might have to call them via the number shown on the letter if there is one.

Daniel0210 — Mon, 02 Dec 2024 16:34:47 GMT

Are you sure the letter is from Sky? Is it addressed to you by name?

Codiegoddard — Tue, 03 Dec 2024 15:45:12 GMT

My sky billing is saying I don't owe anything and it's all paid

Codiegoddard — Tue, 03 Dec 2024 15:46:20 GMT

The letter is addressed to me and has sky at the top . I'm going to contact sky and see