topic Re: Cancel my broadband in Account & Billing

Cancel my broadband

Nat56 — Sun, 25 Aug 2024 09:04:39 GMT

How do I cancel my borderland

Re: Cancel my broadband

daveNOS — Sun, 25 Aug 2024 09:13:42 GMT

@Nat56 There are a couple of ways to cancel, you can either call Sky and give the required 14 days notice or you can place an order with another provider who uses the Openreach network and they will cancel for you, be aware though if you are within a minimum term contract you will be expected to pay early termination fees.

Re: Cancel my broadband

Daniel0210 — Sun, 25 Aug 2024 10:18:34 GMT

@Nat56
This link may help

https://www.sky.com/help/articles/cancel-sky-broadband

Return packaging for any equipment Sky expect back will be sent out to you near the end of the notice period. Remember to keep any proof of posting indefinitely.

Re: Cancel my broadband

Mags661 — Mon, 02 Dec 2024 10:26:53 GMT

Hello

I'm going around in circles trying to cancel my broadband with Sky. Very frustrating.

Re: Cancel my broadband

Daniel0210 — Mon, 02 Dec 2024 16:05:33 GMT

@Mags661

The posts from myself and @daveNOS above should help you.