https://helpforum.sky.com/t5/Account-Billing/Miss/m-p/4838896#M237703 <P>Just gone on to my bill and it looks like I've got a £25 fee charge on there for not cancelling I did cancel and re arranged. So I'd appreciate it if that payment got taken off my bill&nbsp;</P> Mon, 02 Dec 2024 07:17:32 GMT Eleanor16 2024-12-02T07:17:32Z https://helpforum.sky.com/t5/Account-Billing/Miss/m-p/4838896#M237703 <P>Just gone on to my bill and it looks like I've got a £25 fee charge on there for not cancelling I did cancel and re arranged. So I'd appreciate it if that payment got taken off my bill&nbsp;</P> Mon, 02 Dec 2024 07:17:32 GMT https://helpforum.sky.com/t5/Account-Billing/Miss/m-p/4838896#M237703 Eleanor16 2024-12-02T07:17:32Z https://helpforum.sky.com/t5/Account-Billing/Miss/m-p/4838897#M237704 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4267065">@Eleanor16</a>&nbsp;<BR />You aren’t directly contacting Sky by posting on here. We are mainly customers trying to help other customers.</P> <P>&nbsp;</P> <P>I'm not sure what you mean with regards being charged for <U>not</U> cancelling.&nbsp;If you cancel an appointment/rearrange on the day before or the day of the appointment Sky can impose the £25 charge.</P> <P><A href="https://www.sky.com/help/articles/reschedule-your-sky-tv-engineer-appointment" target="_blank" rel="noopener">https://www.sky.com/help/articles/reschedule-your-sky-tv-engineer-appointment</A></P> <P>&nbsp;</P> Mon, 02 Dec 2024 07:31:29 GMT https://helpforum.sky.com/t5/Account-Billing/Miss/m-p/4838897#M237704 Daniel0210 2024-12-02T07:31:29Z