topic Re: Bill in Account & Billing

Bill

Williams123 — Sun, 01 Dec 2024 11:40:48 GMT

Why do I have a bill when I canceled my subscription last month

Re: Bill

Daniel0210 — Sun, 01 Dec 2024 12:11:26 GMT

@Williams123

What service did you cancel?

How did you cancel it?

Did Sky send you an email acknowledging the cancellation?

Re: Bill

PandJ2020 — Sun, 01 Dec 2024 12:20:27 GMT

@Williams123 wrote:
Why do I have a bill when I canceled my subscription last month

Likely because you are billed as normal during your 1 month notice period.

Re: Bill

caesarome — Sun, 01 Dec 2024 12:22:58 GMT

@Williams123

Billing doesn't stop just because you have given notice to leave as it continues right up the day your services are cancelled so any overpayment can then be refunded to you.