https://helpforum.sky.com/t5/Account-Billing/Sorry-we-re-having-technical-difficulties/m-p/4837491#M237587 <P>On the store I am offered Full fibre Gigafast but when I try to purchase I keep getting the "sorry we're having difficulties" error.</P><P>I have tried ringing and have spent hours on the phone, but the call centre also unable to get the transaction finished.</P><P>How can I get this resolved? It needs escalating to senior management but despite several promises by the call centre (India ?) I'm not getting the promised call backs. Is there a way forward?</P><P>This seems ridiculous that a tech company like SKY are unable to get their online store to work.</P><P>Please help.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Aaaaaaaaaaaaaaah_0-1732976965696.png" style="width: 400px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/106026i61C660426F399658/image-size/medium?v=v2&amp;px=400" role="button" title="Aaaaaaaaaaaaaaah_0-1732976965696.png" alt="Aaaaaaaaaaaaaaah_0-1732976965696.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Sat, 30 Nov 2024 14:37:03 GMT Aaaaaaaaaaaaaaah 2024-11-30T14:37:03Z https://helpforum.sky.com/t5/Account-Billing/Sorry-we-re-having-technical-difficulties/m-p/4837491#M237587 <P>On the store I am offered Full fibre Gigafast but when I try to purchase I keep getting the "sorry we're having difficulties" error.</P><P>I have tried ringing and have spent hours on the phone, but the call centre also unable to get the transaction finished.</P><P>How can I get this resolved? It needs escalating to senior management but despite several promises by the call centre (India ?) I'm not getting the promised call backs. Is there a way forward?</P><P>This seems ridiculous that a tech company like SKY are unable to get their online store to work.</P><P>Please help.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Aaaaaaaaaaaaaaah_0-1732976965696.png" style="width: 400px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/106026i61C660426F399658/image-size/medium?v=v2&amp;px=400" role="button" title="Aaaaaaaaaaaaaaah_0-1732976965696.png" alt="Aaaaaaaaaaaaaaah_0-1732976965696.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Sat, 30 Nov 2024 14:37:03 GMT https://helpforum.sky.com/t5/Account-Billing/Sorry-we-re-having-technical-difficulties/m-p/4837491#M237587 Aaaaaaaaaaaaaaah 2024-11-30T14:37:03Z https://helpforum.sky.com/t5/Account-Billing/Sorry-we-re-having-technical-difficulties/m-p/4837572#M237588 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2896573">@Aaaaaaaaaaaaaaah</a>&nbsp;</P> <P>If you can't place the order online then try calling back later or perhaps tomorrow.</P> Sat, 30 Nov 2024 16:20:45 GMT https://helpforum.sky.com/t5/Account-Billing/Sorry-we-re-having-technical-difficulties/m-p/4837572#M237588 caesarome 2024-11-30T16:20:45Z