topic Re: Sky id email can’t change in my id account in Account & Billing

Sky id email can’t change in my id account

Frasta — Fri, 29 Nov 2024 12:55:51 GMT

Unable to change my sky id email to myself and not my wife

Re: Sky id email can’t change in my id account

caesarome — Fri, 29 Nov 2024 13:02:50 GMT

Do you mean you want to use a different login to access your account or that you are being logged into your wife's account ?

Re: Sky id email can’t change in my id account

Frasta — Fri, 29 Nov 2024 13:04:09 GMT

Use my primary email account

Re: Sky id email can’t change in my id account

caesarome — Fri, 29 Nov 2024 13:09:54 GMT

On what are you trying to do this on, is it the MySky app on a mobile device ?

Re: Sky id email can’t change in my id account

Frasta — Fri, 29 Nov 2024 13:59:23 GMT

Mobile

Re: Sky id email can’t change in my id account

Frasta — Fri, 29 Nov 2024 15:26:38 GMT

Mobile device

Re: Sky id email can’t change in my id account

caesarome — Fri, 29 Nov 2024 16:05:57 GMT

So I think what you are trying to say is that the app is signed into your wife's account and you want to know how to log out of her account and into yours. If so select the icon at the top left of the screen then you should see the log out option at the bottom of the screen, select this then login with your details.