topic Re: Macfee in Account & Billing

Macfee

ijo3 — Fri, 29 Nov 2024 08:22:02 GMT

Why does Sky say a have an active Macfee subscription when they don't offer the macfee promotion anymore and I haven't used it?

Re: Macfee

PandJ2020 — Fri, 29 Nov 2024 09:00:17 GMT

If you're being billed for it then call them up and give notice to cancel it.

Whether you've used it or not won't change the charging situation.

Re: Macfee

caesarome — Fri, 29 Nov 2024 09:37:42 GMT

@ijo3 wrote:

Why does Sky say a have an active Macfee subscription when they don't offer the macfee promotion anymore and I haven't used it?

@ijo3

This might be for people who subscribed to if before Sky withdrew it for potential new customers.

To cancel McAfee:

Login to MySky here - https://www.sky.com/myaccount/bb-and-talk
Select Manage > Broadband and Talk > Broadband Shield.
Scroll down and click the McAfee logo.
Click Manage McAfee subscription.
Click Manage my subscription and follow the onscreen prompts.