topic Re: Cancel subscription in Account & Billing

Cancel subscription

Don24 — Thu, 28 Nov 2024 23:21:06 GMT

I can't afford my internet subscription when does contract end

Re: Cancel subscription

Don24 — Thu, 28 Nov 2024 23:26:04 GMT

Could someone call me please many thanks Donna Bloor

Re: Cancel subscription

MarkGoldsmith — Thu, 28 Nov 2024 23:35:16 GMT

@Don24 wrote:
Could someone call me please many thanks Donna Bloor

This is a public community forum of other Sky customers so you won't be called on the back of a post.

If you wish to speak to someone it's usually best to phone Sky.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number. If you are in the ROI on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Re: Cancel subscription

MarkGoldsmith — Thu, 28 Nov 2024 23:38:13 GMT

@Don24 wrote:
I can't afford my internet subscription when does contract end

Contracts don't end, it's the minimum term that end on a contract. To terminate a contract you need to provide 14 days notice for Broadband.

The minimum term end date is typically found within your My Sky account. If you look under broadband it should tell you which package you are on and when the minimum term expires.