topic Re: TV Broadband in Account & Billing

TV Broadband

Kati1 — Thu, 28 Nov 2024 16:40:32 GMT

Please can you inform me if I'm still in contract with my sky tv and broadband.

thank you

Re: TV Broadband

caesarome — Thu, 28 Nov 2024 16:46:20 GMT

@Kati1

As we are customers here this is something you will need to look into, so have a read of this:

https://www.sky.com/help/articles/your-sky-contract-start

It is your minimum term that expires and not the contract itself. Your contract might be visible via your Message Centre here:

https://messages.sky.com/message-centre/contracts

Or login to your Sky account and click on 'Offers and Upgrades' as the dates will show:

https://www.sky.com/myaccount/tv or
https://www.sky.com/hub/tv
https://www.sky.com/myaccount/bb-and-talk

Or you could login to your online billing and locate your first bill, just add the length of your contract on to this - 18/24 months and you will get an idea of when your minimum term is up.
You can access your online billing here:

https://www.sky.com/manage/bill

Re: TV Broadband

Kati1 — Thu, 28 Nov 2024 16:47:51 GMT

Are you able to tell me when it expires as I'm having issues with my phone.

Thanks you

Re: TV Broadband

PandJ2020 — Thu, 28 Nov 2024 16:49:55 GMT

@Kati1 wrote:
Are you able to tell me when it expires as I'm having issues with my phone.

No, as already explained we're other customers here...

Re: TV Broadband

caesarome — Thu, 28 Nov 2024 16:50:35 GMT

@Kati1

I'm afraid not as we are customers here as I stated above in my post.

Re: TV Broadband

Kati1 — Thu, 28 Nov 2024 16:51:05 GMT

Oh apologies I didn't realise. Thanks for your help