topic Re: Existing customer contract expired in Account & Billing

Existing customer contract expired

Alex8881 — Thu, 28 Nov 2024 13:06:58 GMT

I am existing customer and use Sky for years. I used to pay £24, but my contract expired. I currently pay £50.50

How do I go back to £24 ? As there are a lots of great offers for new customers but not for existing customers.

Re: Existing customer contract expired

caesarome — Thu, 28 Nov 2024 13:11:52 GMT

To see what they will offer you if you will agree to a new contract you would need to call Sky. Do note you might not be able to "go back" to £24.

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.

Re: Existing customer contract expired

SKY1992bf — Thu, 28 Nov 2024 13:13:49 GMT

@Alex8881 Call sky and negotiate a new price in return for a 24 month contract

but beware good deals are now hard to get and you won't get anywhere near £24 again

if you are offered an acceptable deal be prepared to take it on the spot because it won't be available next time you call