topic Re: Cancelling Sky in Account & Billing

Cancelling Sky

hughes1 — Thu, 28 Nov 2024 08:38:44 GMT

Andrew Hughes a Sky customer died on 29th October 2024.

I wish to cancel his Sky subscriptions as no one now lives at his home and I need tp stop £95 per month leaving his bank.

I am Terry Frost, his brother in law and I am dealing with his estate.

I could just cancel his direct debit, but out of coutesy I thought I should contact you first

GD1 — Thu, 28 Nov 2024 08:45:24 GMT

@hughes1 I'm sorry for your loss. You can't request any cancellations via a public community you can contact Sky via the methods here Inform us of the death of an account holder | Sky Help | Sky.com | Sky Help | Sky.com

Mark39 — Thu, 28 Nov 2024 10:16:27 GMT

@hughes1 once his bank has been notified, they should, as a matter of course, stop all further payments to any 3rd party.