topic Re: Being double billed in Account & Billing

Being double billed

Lowdon1 — Mon, 25 Nov 2024 12:35:28 GMT

Hi, I've looked at my sky glass bill, I'm being charged twice for my packages my bill is double, I'm being billed twice for sky cinema, sky ultimate, Netflix a few times and all for the same date period and at slightly different rates, being charged £144 quid!!! Should be around 70, y would I have two sky cinema pankages etc etc, showing as 30 day and being charged and showing as having the pack and being charged. Why would I pay for a 30 day roll on when I pay for the package?!

Re: Being double billed

caesarome — Mon, 25 Nov 2024 13:00:51 GMT

@Lowdon1

Are these amounts for the same billing period so is it for the same four weeks for each item ?

Re: Being double billed

Colin12345 — Tue, 26 Nov 2024 15:29:07 GMT

I’ve had the same happed to me this month it's very strange

Re: Being double billed

caesarome — Tue, 26 Nov 2024 16:06:00 GMT

@Colin12345

Same question as above ?