topic Help in Account & Billing

Help

kelz — Fri, 22 Nov 2024 20:44:14 GMT

Hiya can I have a holiday on my account please

Re: Help

Mark39 — Fri, 22 Nov 2024 20:47:08 GMT

See Sky's help here: https://www.sky.com/help/articles/sky-payment-holiday

(Just so you know, we're a customer Community)

Re: Help

caesarome — Fri, 22 Nov 2024 21:35:49 GMT

@kelz

A payment holiday only applies if you are paying monthly for a Sky Mobile device or Sky Glass so if you are paying for either of these then you will need to call Sky to request this.