https://helpforum.sky.com/t5/Account-Billing/Returning-broadband/m-p/4828543#M236701 <P>I'm leaving sky and need to return my broadband box. It says you guys will send me a box out to send it back but the app has nothing on it so I can request one. When I try to do it through the email it won't let me sign in and says my account doesn't exist&nbsp;</P> Fri, 22 Nov 2024 15:13:02 GMT Where+me+internet 2024-11-22T15:13:02Z https://helpforum.sky.com/t5/Account-Billing/Returning-broadband/m-p/4828543#M236701 <P>I'm leaving sky and need to return my broadband box. It says you guys will send me a box out to send it back but the app has nothing on it so I can request one. When I try to do it through the email it won't let me sign in and says my account doesn't exist&nbsp;</P> Fri, 22 Nov 2024 15:13:02 GMT https://helpforum.sky.com/t5/Account-Billing/Returning-broadband/m-p/4828543#M236701 Where+me+internet 2024-11-22T15:13:02Z https://helpforum.sky.com/t5/Account-Billing/Returning-broadband/m-p/4828646#M236702 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3578239">@Where+me+internet</a>&nbsp;</P> <P>Sky usually sends packaging out near the end of the cancellation notice period of 31 days for TV or 14 days for Broadband/Talk so if you haven't received it then you can use whatever boxes you have or can get as this link will help you to print the return label and return it via Royal Mail:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/return-tv-broadband" target="_blank">https://www.sky.com/help/articles/return-tv-broadband</A></P> <P><BR />Add a note inside with your account number and a list of equipment you have included.<BR />Make sure you get and keep proof of posting when sending this off.</P> Fri, 22 Nov 2024 17:19:43 GMT https://helpforum.sky.com/t5/Account-Billing/Returning-broadband/m-p/4828646#M236702 caesarome 2024-11-22T17:19:43Z