topic Re: Harassment in Account & Billing

Harassment

Nicolavf — Fri, 22 Nov 2024 14:56:10 GMT

I am being harrassed by a person who has a Sky account.

Their name is

(removed)

We manage a high profile celebrity and are very concenered by this person.

Please can you contact me asap on before I report this to the police.

Moderator note: Removed personal/identifiable details

Re: Harassment

Nicolavf — Fri, 22 Nov 2024 03:10:42 GMT

The worst thing is that the only way to report this is to create a sky login

Re: Harassment

Mark39 — Fri, 22 Nov 2024 15:02:19 GMT

We're a customer Community. Sky can't contact you here - they don't know who you are from a forum post.

What does having a Sky account have to do with the harrassment you're experiencing?

Re: Harassment

GD1 — Fri, 22 Nov 2024 15:04:33 GMT

@Nicolavf This is a customer helps customer community, no one here can or even will contact you.

What exactly do you expect Sky to do? they have no authority over their customers, they are not the police, I'm baffled by the request you posted, surely any harrasment claims need to be reported to the police and not a Service provider?

Re: Harassment

daveNOS — Fri, 22 Nov 2024 15:19:11 GMT

@GD1 wrote:
I'm baffled by the request you posted, surely any harrasment claims need to be reported to the police and not a Service provider?

@GD1 I'm baffled by that aswell, anyone who manages anyone especially a high profile celebrity wouldn't join a companies public forum to make such a complaint, they would report the issue to the police with supporting evidence and let them deal with it aswell as probably instructuing their legal team to send a letter to the person who they are accusing of such behaviour.

When i worked booking talents for events and concerts myself and their agents would never have taken this route and it seems a little odd and unprofessional to do so.