topic Re: First bill issue in Account & Billing

First bill issue

Dee109 — Thu, 21 Nov 2024 08:15:51 GMT

Hi signed up for the €22 black friday deal and checked my bill and says €30 . Which is due to

be taken out shortly. Please advise has this happened anyone else. Only got the sky stream box yesterday

Re: First bill issue

MarkGoldsmith — Thu, 21 Nov 2024 08:19:38 GMT

The first bill is usually higher as it's for longer than a one month billing period. If you check the billing period on the bill if it's more it will likely cover more than one month.

Re: First bill issue

Daniel0210 — Thu, 21 Nov 2024 11:23:46 GMT

@Dee109
In effect you’ll be charged from the date of the activation up until the end of that billed month, and for the next month in advance. Check your future bills to see if they reflect the amount you were expecting. Also see these links
https://www.sky.com/help/articles/understanding-my-bills
and
https://www.sky.com/manage/bill/future

Re: First bill issue

Dee109 — Fri, 22 Nov 2024 15:06:28 GMT

Thanks all appreciate the help