topic Re: Time to my bill in Account & Billing

Time to my bill

Andrew207 — Thu, 21 Nov 2024 10:24:14 GMT

Hi iam looking for time to pay my till the 29th

Re: Time to my bill

caesarome — Thu, 21 Nov 2024 10:26:36 GMT

You are talking to customers here but what we can say for certainty is that if the bill isn't paid your services will be restricted until they are and if this happens to get them restored you would need to pay the bill in full and the next one if you were 2 weeks late or more in paying it. You would also need to setup a payment method on your account before your services would be restored.

If you pay by a direct debit and this fails Sky will try again 10 days later and it is only if the payment fails in this second attempt would your services be restricted

If you do pay by direct debit then you do not need to make any manual payment as this will not stop Sky from trying again after these 10 days.

Re: Time to my bill

GD1 — Thu, 21 Nov 2024 10:27:21 GMT

@Andrew207 You're not talking to Sky customer services by posting here.

If you have a direct debit in place Sky will attempt payment on the due date, if this fails they normally attempt 10 days later, if that fails services will be restricted, this process can't be overidden by Sky staff.