topic ACCOUNT in Account & Billing

money owerd

JOHNREAY — Wed, 20 Nov 2024 12:54:00 GMT

i paid £92- 82 on wednesday 28th august .moved house on 20th sept contacted sky told them about the move .as my bill is paid in advance sky still say i owe £63-33 do not undertand this .have tried to contact sky but no reply

john reay

Re: money owerd

JOHNREAY — Wed, 20 Nov 2024 12:57:13 GMT

YES would like to discuss this

Re: money owerd

PandJ2020 — Wed, 20 Nov 2024 12:58:21 GMT

@JOHNREAY wrote:
YES would like to discuss this

Go ahead and contact Sky by phone? This is primarily a customer helps customer forum...

Re: money owerd

Daniel0210 — Wed, 20 Nov 2024 12:59:42 GMT

@JOHNREAY

We can't see your account or bills as we're customers like you. When you say you've tried calling Sky to discuss this and there's no reply, it might just be that the queue to speak to an agent is lengthy but the call will be answered.

ACCOUNT

JOHNREAY — Wed, 20 Nov 2024 13:23:21 GMT

REF PAYING AN OUTSTANDING BILL

Re: ACCOUNT

Daniel0210 — Wed, 20 Nov 2024 13:25:33 GMT

@JOHNREAY wrote:

REF PAYING AN OUTSTANDING BILL

@JOHNREAY

Have you a question? Are your services restricted because of a missed payment?

Re: ACCOUNT

PandJ2020 — Wed, 20 Nov 2024 13:26:01 GMT

@JOHNREAY wrote:
REF PAYING AN OUTSTANDING BILL

OK, YOU STILL NEED TO CONTACT SKY