topic Sky downgrade in Account & Billing

Sky downgrade

GJEH — Mon, 18 Nov 2024 21:15:40 GMT

I have just reduced my bill and the operator removed SKY HD & ULTRA HD but these are currently pending. When I have just looked at my tv guide most channels are either one or the other. Being thick, but does this mean I will lose all that is displayed as HD or will just have access to them but see in a slightly different picture quality.

thanks

Re: Sky downgrade

caesarome — Mon, 18 Nov 2024 22:07:49 GMT

@GJEH

Apart from the free HD channels from the likes of the BBC, ITV, Ch4 and CH5 and a few others you will not have access to any entertainment channel in HD. If you subscribe to Sky Movies and/or Sky Movies you will still have these in HD because they are HD by default. For the others you will have access to these in SD (standard definition) so you will see a reduction in the picture quality on these channels.

Re: Sky downgrade

GJEH — Mon, 18 Nov 2024 22:22:47 GMT

Thank you caesarome. I assumed I may get to see impst channels in SD but could not see anything which actually explained it.