https://helpforum.sky.com/t5/Account-Billing/Cancel-subscription/m-p/4822085#M235995 <P>As a customer of over 20 years we are extremely disappointed that our monthly costs up by a full 50% with,out any communication from Sky. &nbsp;We have tried to speak with Sky but unfortunately had trouble understanding the language on the call centre. &nbsp;We are now looking at other options ie virgin media who can offer same plus mor for 80.00 lesss. &nbsp; Our intention was to remain with Sky with what we already have paying the same amount.</P> Sat, 16 Nov 2024 23:15:08 GMT Dexter3 2024-11-16T23:15:08Z https://helpforum.sky.com/t5/Account-Billing/Cancel-subscription/m-p/4822085#M235995 <P>As a customer of over 20 years we are extremely disappointed that our monthly costs up by a full 50% with,out any communication from Sky. &nbsp;We have tried to speak with Sky but unfortunately had trouble understanding the language on the call centre. &nbsp;We are now looking at other options ie virgin media who can offer same plus mor for 80.00 lesss. &nbsp; Our intention was to remain with Sky with what we already have paying the same amount.</P> Sat, 16 Nov 2024 23:15:08 GMT https://helpforum.sky.com/t5/Account-Billing/Cancel-subscription/m-p/4822085#M235995 Dexter3 2024-11-16T23:15:08Z https://helpforum.sky.com/t5/Account-Billing/Cancel-subscription/m-p/4822089#M235996 <P>It's probably unrealistic to continue paying the same amount. &nbsp;If you've been with Sky for so long then you know that discounts only last a set period, used to be 18 months but now 24.</P><P>&nbsp;</P><P>Once you agree that discount they do not notify you when it expires (arguably you've had 18 months notice)</P><P>&nbsp;</P><P>It is unlikely they will be able to match a new customer deal from another provider - bear in mind any new provider will do the same and prices will increase once the initial minimum period has expired...</P><P>&nbsp;</P><P>You can't cancel on the forum - you can only do this by contacting Sky directly.</P> Sat, 16 Nov 2024 23:27:45 GMT https://helpforum.sky.com/t5/Account-Billing/Cancel-subscription/m-p/4822089#M235996 PandJ2020 2024-11-16T23:27:45Z