topic Re: Pay Bill Up more then £100 in Account & Billing

Pay Bill Up more then £100

Alves193 — Fri, 15 Nov 2024 04:24:26 GMT

12 year I used Sky every Month just paid bill only £34 But Now Bill Up every month I pay £103.70

Re: Pay Bill Up more then £100

Alves193 — Fri, 15 Nov 2024 04:26:18 GMT

I want to cancel And stop using Sky Broadband

from Now because very expensive £100 per month

Re: Pay Bill Up more then £100

Daniel0210 — Fri, 15 Nov 2024 10:17:30 GMT

@Alves193

Edit: back to original reply.

You can't cancel via the forum. To cancel Sky Broadband/Talk you need to contact Sky and give the required notice of 14 days, but if you are still in a discounted 18/24 months deal Sky could impose cancellation charges. This link may help

https://www.sky.com/help/articles/cancel-sky-broadband

Return packaging for any equipment Sky expect back will be sent out to you near the end of the notice period. Remember to keep any proof of posting indefinitely.

Re: Pay Bill Up more then £100

caesarome — Fri, 15 Nov 2024 10:14:11 GMT

If you discounts are ending @Alves193 or have ended then your price will rise.

To cancel Tv and broadband give Sky a call, 31 days notice is required by the TV and 14 days for your broadband.

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Re: Pay Bill Up more then £100

Boudicca1973 — Fri, 15 Nov 2024 16:31:15 GMT

Same. 12+ years Platinum customer and now paying £114 pm. Just had a canvasser round from TalkTalk offering me the same package for £74.
Why aren't we being rewarded for our loyalty to Sky? I have all the family mobile phone contracts here too.

Re: Pay Bill Up more then £100

PandJ2020 — Fri, 15 Nov 2024 16:40:52 GMT

@Boudicca1973 wrote:
Same. 12+ years Platinum customer and now paying £114 pm. Just had a canvasser round from TalkTalk offering me the same package for £74.
Why aren't we being rewarded for our loyalty to Sky? I have all the family mobile phone contracts here too.

Because like most multimedia companies the strategy is to attract new customers.

You are only likely to get better deals by moving.

Re: Pay Bill Up more then £100

Daniel0210 — Fri, 15 Nov 2024 16:42:12 GMT

@Boudicca1973

You, like me, would have received new customer incentives when you joined. I'm afraid the days of excellent renewal deals seem to be few and far between.

Re: Pay Bill Up more then £100

Mark39 — Fri, 15 Nov 2024 16:43:06 GMT

@Boudicca1973 Sky's recognition of tenure is via the Sky Rewards scheme, not via subscription reductions. Anyone out of contract can, of course, seek a discount.

TalkTalk's offer is a new customer deal. As with Sky, your subscription costs after the initial discounted term would increase.