topic Re: Can’t book home move in Account & Billing

Can’t book home move

Eblue82 — Thu, 14 Nov 2024 20:08:49 GMT

I am trying to book a home move. I am getting a message that says I can't book because I need to be the main account holder. However I am the main Account holder. I'm not sure what's going wrong.

Re: Can’t book home move

caesarome — Thu, 14 Nov 2024 20:26:10 GMT

@Eblue82

Can you view your bill here by using the same login details:

https://www.sky.com/bill/tv-broadband-talk

Re: Can’t book home move

Eblue82 — Thu, 14 Nov 2024 20:28:32 GMT

Thanks for you reply. That link says i am restricted

Re: Can’t book home move

Eblue82 — Thu, 14 Nov 2024 20:34:00 GMT

Thanks, that link says I don't have access

Re: Can’t book home move

caesarome — Thu, 14 Nov 2024 21:31:41 GMT

Are you signed in with the correct login details, so your main Sky ID ?