topic Re: My service is blocked in Account & Billing

My service is blocked

Patricktizzard — Thu, 14 Nov 2024 10:07:20 GMT

Hi I have payed could you lift the bar on my service please

Re: My service is blocked

Annie+UK — Thu, 14 Nov 2024 10:20:19 GMT

Use the following link for contacting Sky: CONTACT

A phone number is given on a link on the page linked to below (click on the "Need more help?" drop down):

There is also Sky's How can we help? page
(make sure the correct country is selected at the bottom of the page)

Re: My service is blocked

caesarome — Thu, 14 Nov 2024 10:23:57 GMT

@Patricktizzard

If you have paid the bill late then you will also need to setup or set it up gain your monthly payment method because only once you have done this and the payment has been cleared will your services be restored.

Re: My service is blocked

Daniel0210 — Thu, 14 Nov 2024 10:47:48 GMT

@Patricktizzard
It’s also worth noting that it you’re in arrears for 56+ days Sky can fully terminate your subscription.

Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant.