topic Re: Detailed bill in Account & Billing

Detailed bill

tania+gane — Wed, 13 Nov 2024 18:18:50 GMT

Anyone tried to leave Sky ask for a detailed bill and get the runaround? Can't talk to anyone as account is blocked, EE require a detailed bill to settle my outstanding bill, but i can't find one anywhere. Customer services ring but they can't hear me at my end( anyone else can hear me perfectly, it's an i phone 15)

Its feeling like a vendetta, now receiving demands for payment.

Re: Detailed bill

MarkGoldsmith — Wed, 13 Nov 2024 18:37:21 GMT

Sky won't provide a bill in any other format than the one available via your My Sky account.

Re: Detailed bill

Mark39 — Wed, 13 Nov 2024 18:37:42 GMT

You won't be able to speak to Sky until you pay what they say you owe. Their bills are detailed - they won't provide anything customised for you, I'm afraid.