topic Reduce my payments in Account & Billing

Reduce my payments

Cathleenn — Tue, 12 Nov 2024 10:09:42 GMT

Reduce my sky and broadband payments

Re: Reduce my payments

Daniel0210 — Tue, 12 Nov 2024 10:11:05 GMT

If your discounts have ended the best deals are normally acquired by calling Sky to try to negotiate a new deal or potentially amend your package which will now require a 24 month minimum term contract. Remember Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are much harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

Re: Reduce my payments

caesarome — Tue, 12 Nov 2024 10:18:42 GMT

@Cathleenn wrote:

Reduce my sky and broadband payments

We can't @Cathleenn as we are customers like you so you will need to call Sky.

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.

Re: Reduce my payments

Cathleenn — Wed, 13 Nov 2024 13:39:14 GMT

Can sky call me

Re: Reduce my payments

Daniel0210 — Wed, 13 Nov 2024 13:40:56 GMT

@Cathleenn wrote:

Can sky call me

@Cathleenn

No. You need to be proactive and call them. They won't know who you are from a forum post anyway.