topic Re: Sky bill in Account & Billing

Sky bill

Kirsty137 — Mon, 11 Nov 2024 16:38:55 GMT

Why is it not letting me update my payment method to get my services back up and running many thanks

Daniel0210 — Mon, 11 Nov 2024 16:43:14 GMT

I presume you missed a payment and broadband was restricted.

You should be able to pay the bill and set up your direct debit via the MySky app or online using this link
https://www.sky.com/manage/bill/

caesarome — Mon, 11 Nov 2024 16:46:03 GMT

@Kirsty137 wrote:

Why is it not letting me update my payment method to get my services back up and running

What is happening when you are trying to do this ?