topic Re: Discount not applied in Account & Billing

Discount not applied

BelfastBoy2 — Mon, 11 Nov 2024 14:40:44 GMT

I signed up to a new 1 year deal and have now realised that the agreement has not been applied in full as a discount has not been applied.

I would like this resolved

Re: Discount not applied

SKY1992bf — Mon, 11 Nov 2024 14:42:26 GMT

@BelfastBoy2 When was this agreed as it can take awhile to filter through to billing

Re: Discount not applied

MarkGoldsmith — Mon, 11 Nov 2024 14:42:43 GMT

@BelfastBoy2 wrote:
Hi

I signed up to a new 1 year deal and have now realised that the agreement has not been applied in full as a discount has not been applied.

I would like this resolved

I'd suggest raising a complaint: https://www.sky.com/help/articles/how-to-make-a-complaint

Its not going to get resolved by posting on this forum as its a community forum of other Sky customers. You will need to proactively use one of the contact methods in the link above to get this rectified.