Sky Full Fibre cancelled install

Arsenal1429 — Sat, 09 Nov 2024 16:33:34 GMT

Hi, I had a date of 10 December for a Sky engineer to switch my BB to FF300. On the my order screen it says booked between 8 and 1 but underneath it says cancelled. Any ideas? Have Sky cancelled the install? Thanks for any help as I can't get through to Sky.

Re: Sky Full Fibre cancelled install

Tom-W19 — Mon, 11 Nov 2024 14:29:48 GMT

Hi @Arsenal1429

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

topic Re: Sky Full Fibre cancelled install in Account & Billing

Sky Full Fibre cancelled install

Re: Sky Full Fibre cancelled install