topic Re: Hate the sky puk in Account & Billing

Hate the sky puk

Julieann67 — Mon, 11 Nov 2024 13:53:58 GMT

Only had the puck a month and I hate it why carnt we have the sky q box.

Re: Hate the sky puk

Daniel0210 — Mon, 11 Nov 2024 13:58:27 GMT

The Sky Q box/subscription is still available. Sky Q has been in operation since 2016 and has another 5-6 years of life left. Agents will obviously be pushing customers to have Stream or Glass in the first instance.

Re: Hate the sky puk

TimmyBGood — Mon, 11 Nov 2024 14:11:12 GMT

@Julieann67 wrote:

Only had the puck a month

If that's under a month you can reject the product without giving a reason. Outside that cooling-off period you'll need to argue under consumer rights regulation.

As @Daniel0210 indicates, Sky Q (satellite television) is currently still a live Sky product available at properties which can receive a compatible satellite signal through an individual or communal dish.