https://helpforum.sky.com/t5/Account-Billing/Billing/m-p/4815664#M235271 <P>My services has been restricted however I have sent off the package so can I please give the code that can be taken off?</P> Mon, 11 Nov 2024 12:22:53 GMT Samiyah 2024-11-11T12:22:53Z https://helpforum.sky.com/t5/Account-Billing/Billing/m-p/4815664#M235271 <P>My services has been restricted however I have sent off the package so can I please give the code that can be taken off?</P> Mon, 11 Nov 2024 12:22:53 GMT https://helpforum.sky.com/t5/Account-Billing/Billing/m-p/4815664#M235271 Samiyah 2024-11-11T12:22:53Z https://helpforum.sky.com/t5/Account-Billing/Billing/m-p/4815666#M235272 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4244636">@Samiyah</a>&nbsp;wrote:<BR /> <P>My services has been restricted however I have sent off the package so can I please give the code that can be taken off?</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4244636">@Samiyah</a>&nbsp;</P> <P>Not sure what you mean. Restrictions are usually for non payment.</P> <P><BR />If your services have already been restricted any calls to Sky will only prompt you to pay. Restrictions are normally only due to a missed payment and they are applied automatically so agents can’t override the process. <BR /><BR />Sky won’t reinstate services until you’ve paid what is owed in full <STRONG>and</STRONG> set up a new continuous payment method. If your payment is two or more weeks overdue you will have to pay the next bill as well. It’s worth noting that it you’re in arrears for 56+ days Sky can fully terminate your subscription. <BR /><BR />If you can’t pay what you owe in one go you can pay what you want, but until the bill is fully paid Sky will not reinstate your services. Sky don't allow payment plans on overdue live accounts, nor will they consider promises to pay on or by a certain date. <BR /><BR />Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant. Also, any payment you make over a weekend or on a Bank Holiday won’t be processed until the following week.<BR /><BR />You should be able to pay the bill and set up your direct debit via the MySky app or online using this link <BR /><A href="https://www.sky.com/manage/bill/" target="_blank">https://www.sky.com/manage/bill/</A><BR /><BR />Once you’ve done all this you’ll be able to call Sky if you still need to speak to an agent.</P> Mon, 11 Nov 2024 12:25:37 GMT https://helpforum.sky.com/t5/Account-Billing/Billing/m-p/4815666#M235272 Daniel0210 2024-11-11T12:25:37Z https://helpforum.sky.com/t5/Account-Billing/Billing/m-p/4815696#M235275 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4244636">@Samiyah</a>&nbsp;wrote:<BR /> <P>My services has been restricted however I have sent off the package so can I please give the code that can be taken off?</P> <HR /></BLOCKQUOTE> <P>Is your services not working to a bill not being paid or are you seeing a restricted message via your online account ?</P> Mon, 11 Nov 2024 13:03:03 GMT https://helpforum.sky.com/t5/Account-Billing/Billing/m-p/4815696#M235275 caesarome 2024-11-11T13:03:03Z