Defer bill

Cat48 — Sat, 09 Nov 2024 15:17:43 GMT

Looking to defer my current bill until 28/11/24

Re: Defer bill

SKY1992bf — Sat, 09 Nov 2024 15:22:21 GMT

@Cat48 Sky won't allow you to defer payments I'm afraid

If you have a continuous payment method setup (direct debit or card) and first attempt fails Sky will automatically retry 10 calendar days later (so don't make a manual payment unless Sky requests you too) if that second attempt fails an automatic process of restrictions will kick in (which we've been told can't be overriden by sky cs agents) starting with tv followed a few days later by broadband if sky is your isp

if restrictions are imposed they won't be lifted until the outstanding payment is paid in full and a new continuous payment method is setup

Note: if you don’t have a continuous payment setup the 10 day grace period does not apply and therefore unless full payment due is showing as credit on your account by payment due date restrictions will be applied almost instantly

also note sky don’t do payment plans or promises to pay on active accounts I’m afraid

topic Defer bill in Account & Billing

Defer bill

Re: Defer bill