topic Re: I think I am being over charged, I am out of contract in Account & Billing

I think I am being over charged, I am out of contract

Lorimac — Sat, 09 Nov 2024 10:31:02 GMT

I am out of contract and think I am being overcharged for my products. What is the customer service telephone number to renew and discuss the charges?

Re: I think I am being over charged, I am out of contract

Mark39 — Sat, 09 Nov 2024 10:35:03 GMT

You can find the number to call via the 'need more help' link here: https://www.sky.com/help/home

Re: I think I am being over charged, I am out of contract

Daniel0210 — Sat, 09 Nov 2024 10:43:07 GMT

@Lorimac wrote:

I am out of contract and think I am being overcharged for my products.

@Lorimac

If your discounts have ended you'll be paying the full standard price so it will be more than previous bills.

The best deals are normally acquired by calling Sky to try to negotiate a new deal or potentially amend your package which will now require a 24 month minimum term contract. Remember Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are much harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.