topic Re: Refund to account in Account & Billing

Refund to account

Kathryn+mikayla — Fri, 08 Nov 2024 21:56:18 GMT

Got refunded money from sky and it's paid Novembers bill will they still take direct debt on the date it's supposed to come out thanks

Re: Refund to account

caesarome — Fri, 08 Nov 2024 22:05:22 GMT

@Kathryn+mikayla

Are you saying you have a credit on your bill and will then bill be paid by this credit, it might do but that depends on when the credit was added to your account and on what date is your bill paid ?

Re: Refund to account

Kathryn+mikayla — Fri, 08 Nov 2024 22:16:19 GMT

My bill is due 19th of the month and it say bill paid will the still take on that date

Re: Refund to account

caesarome — Fri, 08 Nov 2024 22:22:33 GMT

Is the credit enough to pay the bill in full ?

Re: Refund to account

Kathryn+mikayla — Fri, 08 Nov 2024 22:24:10 GMT

Yes it covers the bill

Re: Refund to account

caesarome — Fri, 08 Nov 2024 22:30:38 GMT

Then I would have thought the credit will be used to pay the bill so that no money will be taken from your payment method.

Re: Refund to account

Kathryn+mikayla — Fri, 08 Nov 2024 22:31:35 GMT

Thank you