topic Re: I want cancel sky tv only keep brandband in Account & Billing

I want cancel sky tv only keep brandband

jiying — Fri, 08 Nov 2024 13:24:36 GMT

Re: I want cancel sky tv only keep brandband

caesarome — Fri, 08 Nov 2024 13:25:26 GMT

You need to contact Sky and give them 31 days notice to cancel it, so you can either call or use the messaging service to do this.

https://www.sky.com/help/articles/cancel-sky-tv

Select "No, I still need help" at the bottom of the page on the above link.

Re: I want cancel sky tv only keep brandband

Daniel0210 — Fri, 08 Nov 2024 15:57:11 GMT

@jiying
The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

If you successfully cancel you should receive an acknowledgment email from Sky.

If you are cancelling Sky Q, return packaging will be sent out near the end of your notice period. Obtain proof of posting and keep it safe and indefinitely.