topic Re: cancelling sky tv in Account & Billing

cancelling sky tv

dc192921 — Mon, 28 Oct 2024 22:31:02 GMT

i want to cancel my sky package completely how do i find out my package details and if it in contract still. does anyone know what the charges are to cancelling my services.

thank you

Re: cancelling sky tv

Daniel0210 — Thu, 07 Nov 2024 03:58:04 GMT

@dc192921
To cancel all your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.

If you successfully cancel you should receive an acknowledgment email from Sky.

If you are cancelling Sky Q, return packaging will be sent out near the end of your notice period. Obtain proof of posting and keep it safe and indefinitely.

Re: cancelling sky tv

caesarome — Thu, 07 Nov 2024 09:40:13 GMT

@dc192921 wrote:

and if it in contract still. does anyone know what the charges are to cancelling my services.

If you are in a contract then Sky are within their rights to not let you cancel, but if they do agree that you can cancel then this link explains the charges:

https://www.sky.com/help/articles/charges-for-ending-your-sky-contract-early