Direct debit

Chelsea231 — Mon, 04 Nov 2024 09:26:52 GMT

I want to cancel my sky subscription

Re: Direct debit

Mark39 — Mon, 04 Nov 2024 09:33:07 GMT

Call Sky to give the notice required. You can't cancel a TV subscription if you're 'in contract'.

Re: Direct debit

Daniel0210 — Mon, 04 Nov 2024 09:58:21 GMT

@Chelsea231
To cancel all your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.

If you successfully cancel you should receive an acknowledgment email from Sky.

If you are cancelling Sky Q, return packaging will be sent out near the end of your notice period. Obtain proof of posting and keep it safe and indefinitely.

▪️

To cancel Broadband/Talk you need to contact Sky and give the required notice of 14 days, but if you are still in a discounted 18/24 months deal Sky could impose cancellation charges. This link may help

https://www.sky.com/help/articles/cancel-sky-broadband

Return packaging for any equipment Sky expect back will be sent out to you near the end of the notice period. Remember to keep any proof of posting indefinitely.

topic Direct debit in Account & Billing

Direct debit

Re: Direct debit

Re: Direct debit