Unemployed discount

Yiddopete1882 — Sun, 03 Nov 2024 22:55:44 GMT

Does anyone know if Sky offer any sort of social discounting on broadband charges when a customer loses his/her job??

Thanks in advance

Re: Unemployed discount

Mark39 — Sun, 03 Nov 2024 23:22:16 GMT

Welcome to this customer Community 🙂

See Sky's help here: https://www.sky.com/help/articles/sky-social-tariff

Re: Unemployed discount

Daniel0210 — Mon, 04 Nov 2024 03:16:26 GMT

@Yiddopete1882
The Sky account holder needs to be claiming Universal Credit, Pension Credit, Income Support, Income based Jobseekers Allowance or Income based Employment Support Allowance. These are the only qualifying benefits and in order for Sky to carry out checks with DWP they will need your NI number. The social tariff is for Sky Broadband Superfast 35 with an average download speed of 36Mb/s and the Sky Talk Pay As You Go tariff (ie: all calls are chargeable). It does not offer a discounted Sky Talk plan.
Broadband Basics is only available to customers who already have Sky Broadband and to add the Sky Mobile offer, you’ll need to be taking Sky Broadband Basics, and:
a) Already have Sky Mobile and a 3GB data plan.
b) Or you can add a new 3GB data plan with Sky Mobile.

If you are eligible you’ll need to call Sky to join. There is no equivalent offer for TV. The social tariff now lasts for 24 months and then reverts to the full cost but if you’re still eligible you will then need to re-apply.

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Unemployed discount

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Re: Unemployed discount