topic Re: Pay bill in Account & Billing

Paying bill

Aaron87 — Tue, 02 Jul 2024 07:38:03 GMT

I suffered a head injury last month and not long come out off hospital. Because of this I ain't got no money and missed paying my bill for broadband when it was due. I won't get no money till the end of this month

Re: Paying bill

MarkGoldsmith — Tue, 02 Jul 2024 07:55:24 GMT

Unfortunately in that case your Sky services will likely be restricted as that is Skys automated process.

Typcially if you pay by DD and it fails you get a 10 day grace period, after which they will try to take the DD again. If the second attempt fails you will be asked to manually pay within a short time frame before your services are restricted.

If you are late by over 2 weeks Sky will likely ask for the next bill to also be paid before service is restored, and you will also need to setup a new continuous payment method on your account.

Re: Paying bill

HenriqueAmpa — Sun, 03 Nov 2024 16:02:38 GMT

Yes I want pay my bills

Re: Paying bill

Daniel0210 — Sun, 03 Nov 2024 16:13:41 GMT

@HenriqueAmpa wrote:

Yes I want pay my bills

@HenriqueAmpa

What is stopping you? You should have a direct debit or continuous card payment set up for this. Remember that payments aren't processed at the weekend.

Re: Paying bill

Daniel0210 — Sun, 03 Nov 2024 16:20:01 GMT

@HenriqueAmpa

Your duplicate post has been removed to prevent duplicated replies. Please answer the question in my earlier post.

Re: Pay bill

HenriqueAmpa — Sun, 03 Nov 2024 16:22:38 GMT

I can't wait

Re: Pay bill

Daniel0210 — Sun, 03 Nov 2024 16:26:00 GMT

@HenriqueAmpa

I'm not sure why you keep posting on random threads. Your last post has been moved into this thread but still makes little sense so explain your issue on this thread.

Re: Pay bill

Mark39 — Sun, 03 Nov 2024 17:08:46 GMT

@HenriqueAmpa wrote:

I can't wait

Have your services been suspended (restricted)?