topic Re: Restore the tv in Account & Billing

Restore the tv

PaulaHegarty — Sat, 02 Nov 2024 23:53:17 GMT

I have paid my bill i want service to be restored imediately

Re: Restore the tv

GD1 — Sun, 03 Nov 2024 01:03:52 GMT

@PaulaHegarty Your not contacting Sky customer service via the community.

Until your payment has cleared service won't be restored, in addition you'll need to setup a Direct debit.

Re: Restore the tv

Daniel0210 — Sun, 03 Nov 2024 06:43:09 GMT

@PaulaHegarty

It won't be immediately. Sky won’t reinstate services until you’ve paid what is owed in full and set up a new continuous payment method. If your payment is two or more weeks overdue you will have to pay the next bill as well. It’s worth noting that it you’re in arrears for 56+ days Sky can fully terminate your subscription.

Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant. Also, any payment you make over a weekend or on a Bank Holiday won’t be processed until the following week.