topic Re: Talk to SKY operative in Account & Billing

Talk to SKY operative

DAD2019 — Fri, 01 Nov 2024 11:56:46 GMT

I need to speak to a Sky adviser about my contract which is due for renewal in January 2025

Re: Talk to SKY operative

GD1 — Fri, 01 Nov 2024 11:57:27 GMT

@DAD2019 You need to call, you can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Re: Talk to SKY operative

Daniel0210 — Fri, 01 Nov 2024 12:09:03 GMT

@DAD2019 wrote:

I need to speak to a Sky adviser about my contract which is due for renewal in January 2025

@DAD2019

If you're after a new 24 month discount it might be a little early to be negotiating yet.

Re: Talk to SKY operative

Raneesh1 — Sat, 02 Nov 2024 12:31:30 GMT

Please call me

Re: Talk to SKY operative

Daniel0210 — Sat, 02 Nov 2024 12:33:55 GMT

No one will call you @Raneesh1 We are customers like yourself.

Re: Talk to SKY operative

SKY1992bf — Sat, 02 Nov 2024 12:34:50 GMT

@Raneesh1 no one will call you, you need to be proactive and make the call

Your not talking directly with Sky this is a customer helps customer forum only with no account access

Click on the need more help drop down at the very bottom of the link below to reveal an 0333 number if your in uk

If in ROI using the same link change the flag in bottom right hand corner and refresh the link before following above instructions to reveal an 0818 number

https://www.sky.com/help/home#M1014

or if you have sky mobile/talk call 150

Re: Talk to SKY operative

KimS1 — Tue, 07 Jan 2025 15:24:53 GMT

I need to speak to a Sky adviser about my contract which is due for renewal in January 2025

Re: Talk to SKY operative

Daniel0210 — Tue, 07 Jan 2025 15:32:02 GMT

@KimS1

Pretty much what the OP asked so see the replies above your post.

The best new discounts are normally acquired by calling Sky and negotiating or potentially amending your package which will now require a 24 month minimum term contract. Remember Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are now harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

Re: Talk to SKY operative

Mark39 — Tue, 07 Jan 2025 15:30:05 GMT

@KimS1 wrote:

I need to speak to a Sky adviser about my contract which is due for renewal in January 2025

Go ahead and give Sky a call. See the post before yours for how to find the number.

Re: Talk to SKY operative

SKY1992bf — Tue, 07 Jan 2025 15:30:22 GMT

@KimS1 wrote:
I need to speak to a Sky adviser about my contract which is due for renewal in January 2025

@KimS1 then give sky a call see post 6 above for contact information