topic Re: Won’t let me subscribe to Sky Sport in Account & Billing

Won’t let me subscribe to Sky Sport

Jackfozzy — Sat, 02 Nov 2024 10:32:01 GMT

Hi there, I'm currently trying to subscribe to sky sport for the first time. It happens so when I go onto the website and click on the sky sport button to upgrade. It redirects me straight to the sky glass page and I can't find anywhere to skip past it as I have no interest in it. I just want to use sky sport for the F1. I just need to find a way to watch sky sports without it forcing me to buy sky glass. Thanks

Re: Won’t let me subscribe to Sky Sport

Daniel0210 — Sat, 02 Nov 2024 10:33:25 GMT

@Jackfozzy

Give Sky a call and ask an agent to apply the Sky Sports add-on.

As long as you’re services are not restricted due to a missed payment/s you can call Sky free by dialling 150 from a Sky Talk landline or a Sky Mobile. Alternatively you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and a 0333 number is displayed.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a dedicated 0818 ROI number.
(The forum doesn’t allow us to type the numbers in full).

Similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.

Re: Won’t let me subscribe to Sky Sport

MarkGoldsmith — Sat, 02 Nov 2024 11:28:04 GMT

Alternatively you could see if it behaves any differently through the My Sky app as you can add and remove add-ons using that.