topic Re: I've been charged twice in Account & Billing

I've been charged twice

Annekam1 — Sat, 02 Nov 2024 10:35:38 GMT

My sky bill came out yesterday and I've been charged twice when I check my bill out it has charged me twice for everything

Daniel0210 — Sat, 02 Nov 2024 10:42:48 GMT

Have you made an unnecessary manual payment?

Mark39 — Sat, 02 Nov 2024 10:58:06 GMT

@Annekam1 wrote:
My sky bill came out yesterday and I've been charged twice when I check my bill out it has charged me twice for everything

Most likely with different dates. Check your bill for the details.

Annekam1 — Sat, 02 Nov 2024 10:59:25 GMT

Nope same dates october to November

Annekam1 — Sat, 02 Nov 2024 11:00:21 GMT

No it was direct debit

Mark39 — Sat, 02 Nov 2024 11:05:06 GMT

You mean 2 separate direct debits have been charged to you?

By all means post a picture of your bill, with all sections expanded. Make sure 8t doesn't include your Sky account.