topic Re: My bill in Account & Billing

My bill

Chloedee — Fri, 01 Nov 2024 11:20:58 GMT

Why is my bill £46 for WiFi it's gone up £14 since last march that's over 35% increase, I will cancel my subscription if you don't change this diabolical amount for Internet I've know paid that in my life, I wouldn't mind if I had TV but I don't £46 for just WiFi alone is disgusting, if nothing is done I will be moving to the new brsk, and I'll be posting this over my social media to warn everyone

Re: My bill

Daniel0210 — Fri, 01 Nov 2024 11:24:00 GMT

@Chloedee

You are just venting to other customers here.

Discounts may have recently expired or be ending soon. Sky will have told you the date the discount was ending when you took it out. Perhaps compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.

If your discounts have ended the best deals are normally acquired by calling Sky to try to negotiate a new deal or potentially amend your package which will now require a 24 month minimum term contract. Remember Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are much harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

Re: My bill

Mark39 — Fri, 01 Nov 2024 11:37:10 GMT

@Chloedee wrote:

...I'll be posting this over my social media to warn everyone

It's really not that newsworthy...

Looks like you didn't think about the out of contract price when you signed up.

Re: My bill

Chloedee — Fri, 01 Nov 2024 12:37:15 GMT

I didn't realise this would be public thought I was emailing sky

Re: My bill

Daniel0210 — Fri, 01 Nov 2024 12:39:34 GMT

@Chloedee

No. You aren’t contacting Sky by posting on here. We are mainly customers trying to help other customers.

Re: My bill

Chloedee — Fri, 01 Nov 2024 12:40:59 GMT

Like I just said I thought I was emailing, how do I delete,

Re: My bill

GD1 — Fri, 01 Nov 2024 12:42:17 GMT

@Chloedee When you registered on the forum the 1st page shows this which clearly states you will be talking to other customers.

Re: My bill

Daniel0210 — Fri, 01 Nov 2024 12:44:36 GMT

@Chloedee wrote:

how do I delete,

@Chloedee

There is no personal information on your posts or anything to identify you so there's no need for the thread to be deleted. It will serve as advice for new Community members viewing it in the future.

Re: My bill

Chloedee — Fri, 01 Nov 2024 13:23:29 GMT

Well now you know this wasn't my intention you can carry on with your day thanks for help