topic Re: router in Account & Billing

router

Nikolaj. — Thu, 31 Oct 2024 17:49:21 GMT

Why do I first receive a message notifying me and thanking me for sending it, and then I receive another message in which they say that they will charge me money for not returning it.

Re: router

Daniel0210 — Thu, 31 Oct 2024 18:01:22 GMT

@Nikolaj.

Your post is difficult to understand and appears incomplete.

Re: router

caesarome — Thu, 31 Oct 2024 19:15:55 GMT

@Nikolaj.

Are you saying you sent your Sky hub back but they are saying you haven't, if so do you have the proof of posting ?

Re: router

Nikolaj. — Fri, 01 Nov 2024 07:47:26 GMT

I'm trying to learn English. Now I’m writing through a translator, I’ve solved the problem. I thought the router that I sent to Sky disappeared on the way, I received a letter about this. And they want to take money for it

Re: router

Daniel0210 — Fri, 01 Nov 2024 07:49:03 GMT

@Nikolaj.

Good for you 👍🏻

Can you confirm what @caesarome asked is correct?