topic We are going to india want to stop my subscription in Account & Billing

We are going to india want to stop my subscription

Avnindermehta12 — Wed, 30 Oct 2024 12:27:31 GMT

How an i stop the subscription because wee are going to India no one will be living at. Home stop my subscription please

Re: We are going to india want to stop my subscription

GD1 — Wed, 30 Oct 2024 12:36:25 GMT

@Avnindermehta12 You will need to call Sky to stop/cancel your subscription a public forum can't do this for you.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Re: We are going to india want to stop my subscription

Daniel0210 — Wed, 30 Oct 2024 12:40:43 GMT

@Avnindermehta12
TV or Broadband?

To cancel all your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term. If you are cancelling Sky Q, return packaging will be sent out near the end of your notice period. Obtain proof of posting and keep it safe and indefinitely.

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To cancel Broadband/Talk you need to contact Sky and give the required notice of 14 days, but if you are still in a discounted 18/24 months deal Sky could impose cancellation charges. This link may help

https://www.sky.com/help/articles/cancel-sky-broadband

Return packaging for any equipment Sky expect back will be sent out to you near the end of the notice period. Remember to keep any proof of posting indefinitely.