topic Renewal in Account & Billing

Renewal

Kt131 — Wed, 30 Oct 2024 07:21:50 GMT

I did a 24 months re new on my contract last night and it's now coming in at £20 more than I was originally paying. I don't want this. I want what I was offered not more. Please rectify or I'll just leave as was considering it anyway

Re: Renewal

PandJ2020 — Wed, 30 Oct 2024 07:31:14 GMT

@Kt131 wrote:
I did a 24 months re new on my contract last night and it's now coming in at £20 more than I was originally paying. I don't want this. I want what I was offered not more. Please rectify or I'll just leave as was considering it anyway

We're other customers here - we cannot rectify anything...

You'll have to contact Sky.

Re: Renewal

Daniel0210 — Wed, 30 Oct 2024 07:42:25 GMT

@Kt131

Check your future bills. Are they what you were expecting the amount to be? The first bill may be for more than the normal 4 week period.