topic Re: Get me bill down in Account & Billing

Get me bill down

sully1982 — Sun, 27 Oct 2024 20:01:22 GMT

To get the price of my bill down

Re: Get me bill down

caesarome — Sun, 27 Oct 2024 20:03:23 GMT

You would need to call Sky as nobody here an do this.

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.

Re: Get me bill down

SKY1992bf — Sun, 27 Oct 2024 20:04:34 GMT

@sully1982 If out of contract give sky a call and negotiate

the forum can't help with reducing costs

Re: Get me bill down

CienLi — Mon, 28 Oct 2024 08:41:21 GMT

Hello before I pay £26 for years but why my bills increased last two months

Re: Get me bill down

Daniel0210 — Mon, 28 Oct 2024 08:46:06 GMT

@CienLi
Discounts may have recently expired or be ending soon. Sky will have told you the date the discount was ending when you took it out. Perhaps compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.

If your discounts have ended the best deals are normally acquired by calling Sky to try to negotiate a new deal or potentially amend your package which will now require a 24 month minimum term contract. Remember Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are much harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

Re: Get me bill down

SARBAND — Mon, 28 Oct 2024 16:49:43 GMT

I I can't pay my bills it's too high and I want cancel my contract because you put pricecup

Re: Get me bill down

Daniel0210 — Mon, 28 Oct 2024 16:50:43 GMT

@SARBAND
You aren’t contacting Sky by posting on here. We are mainly customers trying to help other customers.

You can’t cancel via the forum. To cancel all your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.

If you are cancelling Sky Q, return packaging will be sent out near the end of your notice period. Obtain proof of posting and keep it safe and indefinitely.

Re: Get me bill down

caesarome — Mon, 28 Oct 2024 16:50:58 GMT

@SARBAND

Please follow the advice given already in this topic.

Re: Get me bill down

Stephanie69 — Mon, 13 Oct 2025 12:07:19 GMT

I want sports knocked off and my bill down im with yous years and I camt effort it

Re: Get me bill down

Daniel0210 — Mon, 13 Oct 2025 12:10:52 GMT

@Stephanie69
l’m afraid you aren’t speaking to Sky Customer Services by posting on here. This is a customer ➡️ customer discussion forum where we try to help other Sky customers.

If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

Significant discounts are harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new customer so don’t expect anything close to a new customer deal.

If you decide it’s no longer value for money and you’re thinking of changing providers remember that in 18/24 months time you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.

Re: Get me bill down

caesarome — Mon, 13 Oct 2025 12:11:48 GMT

As we are customers here who help each you will need to contact Sky and give them your 31 days notice to cancel

the sports package so under “Need more help” at the bottom of this page might be the number to use:

https://www.sky.com/help

Or via the phone 150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone.

Sky Assistant is also available 24 hours a day on sky.com/help with rapid responses.

You can also contact Sky via social media:

https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295