topic Re: late payment in Account & Billing

late payment

lindsaylohan — Sun, 27 Oct 2024 21:01:42 GMT

if my direct debit fails how long to i get before the try again

Re: late payment

GD1 — Sun, 27 Oct 2024 21:19:07 GMT

@lindsaylohan If the 1st direct debit payment fails Sky normally try again 10 days later, whatever you do don't make a manual payment unless you are asked to by Sky.

Re: late payment

lindsaylohan — Sun, 27 Oct 2024 21:12:19 GMT

thanks if i pay it myself before is that allowed

Re: late payment

GD1 — Sun, 27 Oct 2024 21:20:04 GMT

@lindsaylohan Do not make any manual paymenrts, it would not stop the direct debit being collected.

Re: late payment

lindsaylohan — Sun, 27 Oct 2024 21:23:28 GMT

thanks for your advice