topic Re: Cancel channels in Account & Billing

Cancel channels

Garysaiche — Sun, 27 Oct 2024 14:56:19 GMT

How do I cancel channels I go on there it's not coming up cancelled

Re: Cancel channels

Daniel0210 — Sun, 27 Oct 2024 15:00:06 GMT

@Garysaiche
To remove part of your TV package you need to give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount. You may be able to remove it from your My Sky account at
https://www.sky.com/mysky/tv/tv-packs
otherwise you can either call Sky or use the messaging service to cancel this
https://www.sky.com/help/articles/cancel-sky-tv

Re: Cancel channels

caesarome — Sun, 27 Oct 2024 16:05:52 GMT

@Garysaiche wrote:
I go on there it's not coming up cancelled

@Garysaiche

Do you mean you have already contactyed Sky to give them your 31 days notice to cancel ?